April 30th, 2025: Mask PII for ‘bring your own participant’ studies

If 'Assign a random identifier' is enabled in account settings, PlaybookUX will not collect participant names during 'bring your own participant' studies. Instead, each participant will be assigned a random identifier

Learn more about this feature here.

April 19th, 2025: Admin configurable professional services button

Admins can now enable professional services requests directly within the product. All requests will still require admin approval.

This feature is inactive by default. If you'd like it enabled for your team, please contact us.

April 8th, 2025: 15-minute buffer for moderated interviews

Previously, you could set a buffer of 0, 30, 60, or 90 minutes between sessions. Now, a 15-minute buffer is available.

March 13th, 2025: Upload outside research and attach assets to projects

Uploading external videos

Uploading videos from other sources allows you to leverage the PlaybookUX analysis suite - transcribe, clip, tag and create highlight reels.